The new chip card readers have a pinpad interface which will allow integration with debit cards (with pins) into RGP.
While debit cards will not be supported initially, it is our plan to support debit cards within 12 months. Will ApplePay and other NFC payment systems be supported? Once the integration is rolled out in Canada, chip and pin will be available in Canada. So only chip and signature will be available in the U.S. is not transitioning to chip and pin, just chip and signature. Will chip and pin be integrated? Or just chip and signature? Open Edge is still working out the logistics to make this seamlessly happen for their merchants. We don’t want the cure (the integration!) to be worse than the disease (the low risk of fraudulent POS transactions!).Īdditionally, many RGP customers will need to be ported over to GlobalPayments for their merchant services. There is no reason to rush out the integration until it is absolutely ready.
#CREDIT CARD TERMINAL EMV PRO#
Rock Gym Pro processes hundreds of thousands of transactions per month, and this integration needs to be 100% perfect. Additionally, the system is new for Open Edge/Accelerated Payments, and this means there are problems and bugs still being discovered on their side. The biggest challenge has been the delay with the integration tools provided by OpenEdge/Accelerated Payments. That will allow sufficient time for to properly expand the test program and insure that the system is trouble free.Ĭanadian customers who currently use an external chip card processor will also have the option of switching to an integrated processing solution within RGP. We anticipate that all Rock Gym Pro customers will have access to the integrated chip card processing by Winter 2016. When will chip card processing be available to all Rock Gym Pro customers? If you are concerned about fraudulent transactions, the best prevention is to check your customer’s identification card (driver’s license, etc.) prior to processing the transaction. What is the best method to minimize the already low risk of fraudulent transactions? Rock Gym Pro has always supported external credit card terminals and you can establish a merchant account with your current bank and use an external chip card terminal. The new chip technology only impacts point-of-sale transactions.Īre there other options if I want to process chip cards starting in October? Hardware requirements may change in the future, so you are better off waiting until shortly before you switch to chip card processing.ĭoes chip technology or the shift-in-liability impact our “billed” member transactions? But please do not order any hardware at this time. The new hardware must be purchased directly from OpenEdge / Accelerated Payments. Will merchants need to purchase new hardware to support chip technology?
Your magnetic swipe readers will operate absolutely fine after October 2015. Will your existing magnetic swipes continue to work after October 2015? Hopefully some of your questions are answered below.ĭoes Rock Gym Pro plan to support the new chip technology? We are sure you have many questions regarding chip technology and Rock Gym Pro’s plan to support the new technology. VISA’s website has information on the shift in liability to help you understand what it means.
#CREDIT CARD TERMINAL EMV SOFTWARE#
To motivate merchants and software vendors to move to chip technology, the credit card powers-that-be are rolling out a shift in liability starting in October 2015. Additionally, in the case of integrated credit card processing like with RGP, the software needs to be modified to work with the new hardware. Supporting chip cards requires merchants to purchase new processing hardware to replace their existing magnetic readers. Chip enabled cards offer a higher level of security than the traditional magnetic cards. is transitioning to “chip” cards and moving away from the traditional magnetic cards. If you are using a standalone terminal to process your credit card transactions outside of Rock Gym Pro (using an external credit card terminal), then you need to contact your specific merchant account provider for information on migrating to chip card/EMV processing.Īs many are already aware, a significant change is occurring involving the processing of credit cards in the U.S. IMPORTANT: This announcement is about integrated credit card processing for USA and Canadian Rock Gym Pro customers. If you are interested in deploying EMV at your facility please review the EMV deployment document.